NEWS RELEASE – For Immediate Release
HIGHER GEAR ANNOUCES BRICK-AND-MORTAR EXPANSION AND NEW ECOMMERCE STORE
Company investments deliver on growth plan to provide the richest customer experience in cycling retail
WILMETTE – September 16, 2014 – Higher Gear, an established presence in the Chicagoland cycling community for over 20 years, today announced its growth plan for the business that includes the expansion of it’s flagship store in Wilmette, IL and the launching of an eCommerce channel. These moves are in lock-step the increased participation in cycling and active sports, as well as multi-channel consumer behavior.
The retail expansion of the Wilmette, IL location is nearly a 50% increase in the retail space and will include a full professional Bike Fitting Studio and a Computrainer Studio for training through the winter months, along with increased space for the latest in cycling and accessories.
Digital Strategy and Higher Gear Consumer Community
Higher Gear has nearly doubled in sales under the new ownership that acquired the business in 2009. The digital strategy of the business has been evolving over the past five years and is a core part of the go-to-market effort for Higher Gear. The new multi-channel expansion of the business will include a full online shopping experience, showcasing over 5,000 different cycling products where customers can research and purchase at any time of the day.
Higher Gear produces a content-rich weekly eMail newsletter that provides customer-centric information for the cycling enthusiast and Higher Gear updates on products and events.
“We’re pleased to announce the continuation of our vision for the business,” said Todd Ricketts, co-owner of Higher Gear. “The increased retail space will allow us to deliver a richer retail experience for our passionate cycling customers. We also recognize online purchasing behaviors are changing, and we will continue to invest and evolve our business to meet the needs of our customers.”
To stay current with Higher Gear announcements and cycling industry news, sign up for our weekly newsletter.